Privacy Policy

This Privacy Policy is effective as of August, 2017.

1.  Application of this Privacy Policy.

This Privacy Policy applies to websites owned or operated by G.A.P. Vassilopoulos Public Limited and its subsidiaries (collectively, “GAP” or “we”) for the VTW SERVICES LTD and accessible through the “” domain name (collectively, “VTW Website”). The VTW Website may be accessed through domain name in addition to the domain name listed above. This Privacy Policy does not apply to information collected by us by means other than through the VTW Website.
Certain services offered while visiting the VTWWebsite may be processed or provided by us or strategic partners under contract with us, even though it appears that you may not have left the VTW Website. This Privacy Policy does not apply to information collected by strategic partners, except that we will treat information we receive about you from strategic partners under the terms of this Privacy Policy. We do not have any control over how strategic partners use information they collect about you.

2. Information we may collect.
General Information
When you use the Internet, your web browser or client software may transmit certain information to the servers that host the websites you visit. The information may include the unique number assigned to your server or Internet connection, the capabilities and features of your computer, your geographic location, and your movement within and interaction with the web site, including what pages you look at and what information you download. When you visit the VTW Website, our servers collect such information. We use this information to generate aggregate statistics about visitors to the VTW Website.
Personal Information
We only collect personal information that you voluntarily provide to us. “Personal Information” is information through which you can be identified. The Personal Information that we collect through the VTW Website or we obtain from our strategic partners depends on the nature of your online activity. We only collect personal information that you provide voluntarily.
Browser Cookies
A browser cookie is a small file saved on your hard drive when you visit certain websites. Browser cookies store information that a web site may use for a variety of purposes such as to personalize your experience and to gather web site statistical data, such as which pages you visit, what material you download, your Internet provider’s domain name and country, and the addresses of websites you visited immediately before, and after, visiting a particular web site. You can configure your browser to accept or reject browser cookies or to notify you when you are offered a cookie so you can accept or reject it.

When you visit the VTW Website, we will place browser cookies on your hard drive to collect and store your preferences for viewing the VTW Website, such as whether you disable Flash so that you will not have to do so for subsequent visits. In addition, the VTW Website uses cookies to provide a unique identifier to your computer so that we can generate statistics regarding usage of the VTW Website, such as the percentage of repeat visitors and other general statistics, determining the effectiveness of advertisements, and sales generated through advertisements. Cookies are also used to assist your log-in  to the VTW Website. You may not be able to use some services on the VTW Website if you disable your browser from accepting cookies. When you visit the VTW Website, our strategic partners may also place browser cookies on your hard drive.

3. How we use information we collect.
We may use the information collected by us or strategic partners: (1) for marketing purposes, including, but not limited to, notifying you of special promotions, offers and events via e-mail, mail, fax and other means; (2) to process and fulfil reservations and make a record of reservations; (3) to enable us to contact you for confirmation or customer service; (4) to respond to inquiries, complaints and other communications; and (5) for profiling or demographic purposes.

4. Disclosure of information we collect.   
Except as provided below, we will not sell, trade, or disclose to third parties any Personal Information obtained through the VTW Website or obtained from strategic partners, without your consent. We may disclose Personal Information: (1) to comply with a court order, subpoena, search warrant or other legal process; (2) to comply with legal, regulatory or administrative requirements of any governmental authorities; (3) to protect and defend GAP, and all of its officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim or dispute; (4) to enforce the terms of use of the VTW Website; (5) to prevent imminent physical harm; (6) to businesses that we may use for purposes of performing functions on behalf of us, such as companies that process credit card transactions.

5. Choice regarding providing information.  

General information is collected whenever you browse the VTW Website. The VTW Website does not provide any means for opting out of providing general information when you browse the VTW Website. However, privacy software that prevents the disclosure of general information is commercially available.
You can browse the VTW Website without providing any Personal Information.
If you do not want us to use or share your Personal Information for marketing purposes, please send an e-mail message to
[email protected] stating your request. Although you may opt-out of the use and sharing of Personal Information for marketing purposes, we may still use and share information we collect for non-marketing purposes.

6. Access   
The general or Personal Information collected through the VTW Website or provided by strategic partners is not currently accessible to you. If you believe that any information collected by us about you is not correct or has changed, please send an e-mail message to [email protected] explaining the correction or change, addition or deletion, and provide any relevant confirmation or reference number.

7. Security  
Data sent to and received from the VTW Website is encrypted using SSL technology . General information and Personal Information collected by the VTW Website is stored on secure servers. The secure servers are protected by firewalls and other standard security procedures. Unfortunately, the transmission of information via the internet is not completely secure, and no security system is impenetrable. While we use reasonable security safeguards to protect the Personal Information we collect, we cannot guarantee that communications between you and our servers will be completely secure or free from unauthorized access by third parties.

8. Persons under the Age of 18   
The VTW Website is a general audience site intended for persons 18 years of age or older. If we learn we have collected or received Personal Information from a person under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 18, please contact us at [email protected].

9. Changes  
This Privacy Policy is effective August, 2017. We reserve the right to change, modify or amend this Privacy Policy at any time. When the Privacy Policy is changed, modified and/or amended in a material way, notice will be posted on the VTW Website along with a revised Privacy Policy. Any revised Privacy Policy will only apply prospectively to Personal Information collected or modified after the effective date of the revised policy. Customers are responsible for periodically checking the Privacy Policy posted on the VTW Website for changes.

If you have any questions regarding this Privacy Policy, please contact [email protected].

Copyright © 2017 G.A.P. Vassilopoulos Public Limited. All rights reserved.